Shipping & Returns

1. Shipping & Delivery

Free shipping within Germany for orders over €50.

Delivery within Germany takes 2 to 3 working days.

For fabrics, hair accessories and in-stock clothing: The goods will be ready for dispatch no later than 3 working days after ordering.

For custom-made clothing: Shipping takes place immediately after completion.

2. Right of withdrawal & return shipping costs

The cancellation period is 14 days from the day you received the goods.

The goods must show no signs of use or wear and tear, and the original packaging and labels as well as any included accessories (e.g. garment bag, clothes hanger) must be intact!

Unfortunately, we cannot cover the costs of a return.

Return of custom-made clothing: Custom-made clothing is excluded from return in accordance with § 312g para. 2 of the German Civil Code (BGB).

If you notice a defect when purchasing or using the garment, please contact us!

3. Prices & Sales Tax

The prices quoted are net prices in accordance with § 19 of the German Value Added Tax Act (UStG). The invoice amount does not include VAT.

National shipping DHL parcel shipping – €5.90 ✔ Free shipping on orders over € 50 ✔ Insured shipping with online tracking Sample shipping – €8.90 ✔ Shipping via Deutsche Post (no online tracking) ✔ The cost of fabric samples can be credited towards the purchase of a dress or fabric order of €50 or more.

International Shipping DHL parcel shipping – €16 ✔ Insured shipping with online tracking Shipping to other countries is only possible upon request! Destination country Delivery time Austria, Belgium, Luxembourg, Poland, Czech Republic Denmark (except the Faroe Islands and Greenland), France (excluding overseas territories and departments), Netherlands (excluding non-European territories) 3-5 weekdays Portugal, Ireland, Croatia, Bulgaria, Hungary, Finland (excluding the Åland Islands) 3-7 weekdays Sweden, Slovakia, Slovenia Spain (excluding the Canary Islands, Ceuta and Melilla), Greece (except Mount Athos), Italy (except Livigno and Campione d'Italia) 3-7 working days For shipments to islands or remote areas, please expect a longer delivery time.